COVID-19 Support for Families

COVID-19 Support for Families

Please see the information below for additional support during the school break. 

You may need to click on the links supplied for more details. 


Emergency Help

Derbyshire County Council Call Derbyshire/Starting Point  if you require support 01629 533190.

  • If you are in immediate danger call the police 999
  • Silent Calls to the police (if you can’t speak) – 999 55


Derbyshire County Council Community Response Unit 01629 535901


For information on support for domestic abuse please scroll to the bottom of this page.


Help for children with special educational needs and disabilities

Derbyshire County Council – Local Offer - services available for children and young people (aged 0 to 25) with special educational needs and disabilities!/directory


Food Parcels

 Grace Church, Hilton offers help and support to families that are struggling, or who are in need. For instance, if there are families who are struggling to get food in, they could provide meals as a church and they also run a local food bank. Mark Selby, who runs the church says “We know the 6 week summer holidays can be challenging and we are happy to meet up with people for a coffee and chat”  

Mark can be contacted on 07960 829207, or


Food Projects – South Derbyshire CVS – Voluntary Sector Development Agency

South Derbyshire CVS is a voluntary sector development agency based in Swadlincote that covers the whole of South Derbyshire. Our aim is to work with community groups, voluntary organisations and individuals to improve the quality of life in South Derbyshire. We began operating in May 1996 and have grown considerably since then.

CVS number 01283 219 761


Money Support 


Derbyshire Discretionary Fund (DDF) – Derbyshire County Council 

Derbyshire Discretionary Fund (DDF) The Derbyshire Discretionary Fund (DDF) can provide grants or emergency cash payments if you are in urgent need of financial help following a crisis or disaster.


Step Change

Contact the UK’s leading debt charity to get expert debt advice and fee-free debt management to help you tackle your debts. Step Change Debt Charity.


The Stop Loan Sharks Helpline Service

Ensuring that illegal money lenders (loan sharks) do not take advantage and profit from other people’s hardship is fully operational during the COVID-19 pandemic-  

0300 555 2222 Text a report 07860022116



Department for Work & Pensions

This website gives the most up to date government information for benefits, Universal Credit etc.



Benefits during the Coronavirus

This link has the most up to date information for benefits, Universal Credits etc. The Information is updated daily.


Employment and benefits support – Understanding Universal Credit

If you are affected by coronavirus or its effect on the economy, there is a wide range of support available. These pages provide information about the changes the government has brought in to support people who are already claiming benefits, need to claim benefits, or are at risk of losing their job as a result of coronavirus.


Money Advice Service

The Money Advice Service gives guidance and help with how to manage your money better.

Citizens Advice

There is general advice specifically about COVID-19 on the national Citizens Advice website here: We cover a wide range of issues including… Housing (renting and home ownership) Debts and Money Problems Family and Relationships Health and Social Care Energy Efficiency Employment Consumer Benefits Our advice is free, confidential, impartial and independent. 

 Call our Derbyshire Districts Advice line: Monday to Friday 9.00am – 4.00pm 0300 456 8390 (See reverse for call charges)


Money Saving Expert

Employment Help